{"id":2188,"date":"2017-08-07T09:12:41","date_gmt":"2017-08-07T07:12:41","guid":{"rendered":"https:\/\/schwarzhorn.com\/en\/hotelinfo-gruppen-faq\/"},"modified":"2025-10-06T15:02:26","modified_gmt":"2025-10-06T13:02:26","slug":"hotel-info-groups-faq","status":"publish","type":"page","link":"https:\/\/schwarzhorn.com\/en\/prices-offers-hotel-schwarzhorn\/hotel-info-groups-faq\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"<p><strong>A &#8211; Adapter<\/strong><\/p>\n<p>If you need an adapter for your hair dryer, you can borrow it at the bar \u00a0(+ 2 \u20ac deposit).<\/p>\n<p><strong>B &#8211; Breakfast<\/strong><\/p>\n<p>From 8AM to 9AM; on request the evening before also gladly earlier.<\/p>\n<p><strong>C &#8211; Children&#8217;s bed<\/strong><\/p>\n<p>We have no children&#8217;s beds, but railings for the normal beds<\/p>\n<p><strong>C &#8211; cross-country skiing center Lavaz\u00e8<\/strong><\/p>\n<p>The slopes of the cross-country skiing center Lavaze reach the Jochgrimm when there are good snow conditions.<\/p>\n<p><strong>D &#8211; Deposit.<\/strong><\/p>\n<p>A deposit of 30% of the booking value is necessary. The bank details can be found <a href=\"https:\/\/schwarzhorn.com\/en\/general-info-hotel\/\">here<\/a>.<\/p>\n<p><strong>D &#8211; dogs<\/strong><\/p>\n<p>Dogs are allowed in the Dolomites room only during summer, subject to hotel management approval. Dogs have no access to the dining rooms. Extra charge for room cleaning: 12\u20ac per day.<\/p>\n<p><strong>E &#8211; Emergency call<\/strong><\/p>\n<p>In case of emergency call 112, please inform the hotel management.<\/p>\n<p><strong>F &#8211; Food intolerances and allergies<\/strong><\/p>\n<p>I am gluten intolerant, is that a problem? In principle, we can prepare meals for all intolerances. If special products (gluten-free cookies, soy milk, etc.) are required, please bring them with you from home. We always have gluten-free pasta and bread and lactose-free milk in stock.<\/p>\n<p>We would like to point out at this point that in the case of food intolerances, allergies and alternative diets (vegan, vegetarian, etc.), cooking is very simplified, as we usually cater for many different allergies\/diets. Thank you for your understanding!<\/p>\n<p><strong>H &#8211; Hairdryers<\/strong><\/p>\n<p>All rooms are equipped with a hair dryer.<\/p>\n<p><strong>H &#8211; hospital<\/strong><\/p>\n<p>The surrounding hospitals are located in<\/p>\n<ul>\n<li>Cavalese (15km) &#8211; Tel. +39 0462 242111<\/li>\n<li>Bolzano (36km) &#8211; Tel. +39 0471 908111<\/li>\n<\/ul>\n<p><strong>I &#8211; Internet<\/strong><\/p>\n<p>In the Hotel Schwarzhorn there is an internet connection via satellite. As the internet connection runs via satellite, we have a lower bandwidth than with fibre optic or DSL internet.<\/p>\n<p><strong>M &#8211; Minibar<\/strong><\/p>\n<p>In the rooms there is no mini bar and no water boiler. In our house bar, you can get a good cappuccino or a cold beer at any time between 7:45 am and 0:00 am.<\/p>\n<p><strong>P &#8211; Parking<\/strong><\/p>\n<p>Directly at the hotel is a large parking lot.<\/p>\n<p><strong>T &#8211; Television<\/strong><\/p>\n<p>All rooms are equipped with TV.<\/p>\n<p><strong>T &#8211; Travel Cancellation Insurance and Cancellation Policy<\/strong><\/p>\n<p>Information about Travel Insurance and Cancellation policy can be found <a href=\"https:\/\/schwarzhorn.com\/en\/travel-insurance\/\">here<\/a>.<\/p>\n<p><strong>P &#8211; Playground<\/strong><\/p>\n<p>On the south side of the hotel, directly in front of the terrace, is the children&#8217;s playground.<\/p>\n<p><strong>P \u2013 Public transportation<\/strong><\/p>\n<p>In summer there is a bus to Cavalese three times a day, four times a day in winter. The timetables can be found at <a href=\"http:\/\/www.ttesercizio.it\" target=\"_blank\" rel=\"noopener\">www.ttesercizio.it<\/a>.<\/p>\n<p><strong>S &#8211; Safe<\/strong><\/p>\n<p>There is no safe in the rooms.<\/p>\n<p><strong>S &#8211; Ski resort Jochgrimm<\/strong><\/p>\n<p>The slopes of the Jochgrimm ski area start directly at the hotel.<\/p>\n<p><strong>S &#8211; Ski school &amp; ski rental<\/strong><\/p>\n<p>Ski school and ski rental are located directly at Hotel Schwarzhorn<\/p>\n<p><strong>S &#8211; Ski depot<\/strong><\/p>\n<p>The hotel has its own ski storage room with direct access to the slopes.<\/p>\n<p><strong>S &#8211; Smoking<\/strong><\/p>\n<p>Smoking is not allowed throughout the house. \u00a0Smokers are invited to enjoy their sigarettes in the smoking room or at the outsides. All rooms are non-smoking rooms.<\/p>\n<p><strong>S &#8211; Sports grounds<\/strong><\/p>\n<p>In front of the hotel there is a football, basketball and volleyball field.<\/p>\n<p><strong>S &#8211; Swimming pool<\/strong><\/p>\n<p>The nearest swimming pool is in Cavalese. Information at <a href=\"http:\/\/www.sagis.tn.it\" target=\"_blank\" rel=\"noopener\">www.sagis.tn.it<\/a>.<\/p>\n<p><strong>T &#8211; Table tennis<\/strong><\/p>\n<p>In the house there is a table tennis room with several plates. The racquets can be borrowed at the bar for a small fee.<\/p>\n<p><strong>T &#8211; Taxi<\/strong><\/p>\n<p>For trips to Bolzano and surroundings:<br \/>\nHofer Paul &#8211; Tel. +39 349 2821927<br \/>\nFor trips to Cavalese and surroundings:<br \/>\nPierOtto Taxi &#8211; tel. +39 335 6275878<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A &#8211; Adapter If you need an adapter for your hair dryer, you can borrow it at the bar \u00a0(+ 2 \u20ac deposit). B &#8211; Breakfast From 8AM to 9AM; [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":979,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-seiten-menu.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2188","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Frequently asked questions - Hotel Schwarzhorn<\/title>\n<meta name=\"description\" content=\"Group travel in the dolomites. Hotel Schwarzhorn for youth groups, family groups and Athletes. 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