Frequently asked questions

A – Adapter

If you need an adapter for your hair dryer, you can borrow it at the bar  (+ 2 € deposit).

B – Breakfast

From 8AM to 9AM; on request the evening before also gladly earlier.

C – Children’s bed

We have no children’s beds, but railings for the normal beds

C – cross-country skiing center Lavazè

The slopes of the cross-country skiing center Lavaze reach the Jochgrimm when there are good snow conditions.

D – Deposit.

A deposit of 30% of the booking value is necessary. The bank details can be found here.

D – dogs

Dogs are allowed in the Dolomites room only during summer, subject to hotel management approval. Dogs have no access to the dining rooms. Extra charge for room cleaning: 10€ per day.

E – Emergency call

In case of emergency call 112, please inform the hotel management.

F – Food intolerances and allergies

I am gluten intolerant, is that a problem? Basically, we can prepare food for all intolerances. Should special products (gluten-free bread, soy milk, …) be necessary, please bring these from home. Gluten-free pasta is permanently on stock.

H – Hairdryers

All rooms are equipped with a hair dryer.

H – hospital

The surrounding hospitals are located in

• Cavalese (15km) – Tel. +39 0462 242111
• Bolzano (36km) – Tel. +39 0471 908111

I – Internet

In the Hotel Schwarzhorn there is an internet connection via satellite. As the internet connection runs via satellite, we have a lower bandwidth than with fibre optic or DSL internet.

M – Minibar

In the rooms there is no mini bar and no water boiler. In our house bar, you can get a good cappuccino or a cold beer at any time between 7:45 am and 0:00 am.

P – Parking

Directly at the hotel is a large parking lot.

T – Television

All rooms are equipped with TV.

T – Travel Cancellation Insurance and Cancellation Policy

Information about Travel Insurance and Cancellation policy can be found here.

P – Playground

On the south side of the hotel, directly in front of the terrace, is the children’s playground.

P – Public transportation

In summer there is a bus to Cavalese three times a day, four times a day in winter. The timetables can be found at www.ttesercizio.it.

S – Safe

There is no safe in the rooms.

S – Ski resort Jochgrimm

The slopes of the Jochgrimm ski area start directly at the hotel.

S – Ski school & ski rental

Ski school and ski rental are located directly at Hotel Schwarzhorn

S – Ski depot

The hotel has its own ski storage room with direct access to the slopes.

S – Smoking

Smoking is not allowed throughout the house.  Smokers are invited to enjoy their sigarettes in the smoking room or at the outsides. All rooms are non-smoking rooms.

S – Sports grounds

In front of the hotel there is a football, basketball and volleyball field.

S – Swimming pool

The nearest swimming pool is in Cavalese. Information at www.sagis.tn.it.

T – Table tennis

In the house there is a table tennis room with several plates. The racquets can be borrowed at the bar for a small fee.

T – Taxi

For trips to Bolzano and surroundings:
Hofer Paul – Tel. +39 349 2821927
For trips to Cavalese and surroundings:
PierOtto Taxi – tel. +39 335 6275878